WHAT'S NEW
Your product's Maintenance Plan is an integral part of your solution and your relationship with Net Optics, adding increased flexibility and coverage for Net Optics products. We’re committed to ensuring that you gain full value for your investment, and this integrated service and support solution is vital to that commitment.
All Net Optics products include a one-year manufacturer’s limited warranty. For the first year, repairs and technical support for products under the 1-year warranty are provided free of charge (subject to terms of warranty). For the first 30 days, software updates and advanced replacements are also provided free of charge.
The Best Value Plan The ideal way to gain optimal coverage is to include a Maintenance Plan at time of purchase. Choose the plan that fits your organization from among the following options:
- Software Update Program - provides access to latest software to keep your device up-to-date
- Advance Replacement Program - provides next business day shipment of a replacement unit
- Premium Support Program - provides phone access to technical support 24x7x365
Each program delivers unique benefits for your specific situation, and we're pleased to work with you to identify your best option.
Investing in a Maintenance Plan extends coverage on designated Net Optics products for up to five years from purchase date and all plans include access to:
- Technical Support staff
- Free-of-charge repairs
Find out more at www.netoptics.com or call (408) 737-7777.
Expanded Support Hours! In addition to our Maintenance Plan updates, we've also extended our support hours to 7 a.m. - 5:30 p.m. PST to better serve our customers. |
New! 10 GigaBit Fiber Tap HD8—the Slimmest Tap Secures Your Critical Links High-performance, high-efficiency, high-reliability optical monitoring deliver total visibility while sparing energy
 This ultra-slender tap trims space costs as it protects vital traffic such as blazing-speed financial transactions. The all-optical 10 Gigabit Fiber Tap HD8 passively monitors 8 links at speeds of 1Gbps/10Gbps in just a half-high rack unit—or 16 links in 1U.
Zero Network Impact!
Available in both singlemode and multimode, this versatile, high-security Tap is completely unobtrusive, with:
- No power
- No IP address
- No point of failure
- No impact on network speed
Fully isolated from the network, this Tap is all benefit, no risk—yet its sophisticated mirroring enables your monitoring devices to see all full-duplex traffic—including Layer 1 and Layer 2 errors—as if they were inline. Speeds of 1Gbps/10Gbps without data stream interference makes it ideal for stealth operations and troubleshooting at the unrelenting velocity of financial transactions.
10 GigaBit Fiber Tap HD8 defines ease-of-use, with front mounted connectors and compatibility with major protocol analyzers, probes, and intrusion detection systems. Drive productivity up and operational costs down with this solution that’s optimized for high-performance 10Gbps fiber networks.
Find out more at www.netoptics.com or call (408) 737-7777.
INDUSTRY UPDATE
Defending a New Domain Net Optics VP of Technology, Sharon Besser, calls our attention to a fascinating and eye-opening article in Foreign Affairs Magazine: “The Pentagon's Cyberstrategy” By William J. Lynn III
Digital networks fundamental to U.S. defense are under attack at this very moment from more than 100 foreign intelligence organizations. Even as we come to realize that Cyberwarfare—once the subject of science fiction—can affect the lives of every one of us, the U.S. is taking steps to dismantle and negate these menacing intrusions. According to Lynn, “the Pentagon has built layered and robust defenses around military networks and inaugurated the new U.S. Cyber Command to integrate cyberdefense operations across the military.”
Lynn gives an overview of what we face—reminding us that “cyberwarfare is asymmetric,” meaning that enemies needn’t have large, complex and costly infrastructures in order to pose a major threat or do serious damage to our defense networks.
Find out what Lynn believes “a dozen determined computer programmers” can wreak on U.S. defenses—and the essential role played by the private sector in defending our interests—including by companies such as Net Optics Read the entire article (one-time free registration required).
SOCIAL MEDIA
Stay connected with Net Optics at these social media sites for the latest industry tips, market news, and product updates to help with your network monitoring initiatives. 
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UPCOMING EVENTS
 October 11-13 Washington, D.C.
Net Optics Vice President of Technology, Sharon Besser, will be presenting on Intelligent Monitoring at ISS World Conference 2010. Join us at the world's largest gathering of North American, Caribbean and Latin American law enforcement, intelligence, homeland security analysts and telecom operators responsible for lawful interception, electronic investigations and network intelligence.
Net Optics - Booth Number 103
 October 18-22 This comprehensive event is devoted to cloud computing: standards, infrastructure decisions and economics to transform the IT organization.
Net Optics - Booth Number 542
 October 5-7 A global perspective on products, services and technology solutions to help identify resources that make your company more competitive.
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